I am disappointed that I was there on a Friday evening and had my receipt that was giving me an option to fill out a survey for a free chick fil a chicken sandwich– serial # 9800103-03642-1905-1025-97— but working Saturday and Sunday and going online Monday to complete the survey found that my offer expired. I am a loyal customer and one that uses my points that I earn when I scan my app for rewards and offer every so often..
I was wanting to comment on the items I purchased on Friday with my husband and my son when all of us purchased the original chicken sandwich meal except my husband substituting the fries for a side salad and when we got our food the side salad was sad looking very little lettuce and nothing like what we usually get and my husband went to the front register to let them know and the person at the register looked at it and said that’s what they look like and they didn’t even offer to swap it or anything. My husband came back to the table and told me what they had said.
For the add’l that we pay for substituting for the side salad I have never thought for the type of family owned restaurant this is disappointed on the outcome. We have been coming to the chick Filet location in Valrico since it opened and never had the service we had that night.